A national network for people providing medical care to people affected by sexual abuse.
About SAATSlink
SAATS-link is a knowledge sharing network ensuring all those involved in providing medical care to people affected by sexual assault/abuse, have access to the information and expertise they require to provide a high quality service.
- Access to quality best practice references and service guidelines
- Attend training events
- Join conversations with others in the field
- Peer and expert reviews for quality assurance
In an emergency, call 111
111 calls are free. You can call 111 on a mobile phone even if the phone is out of credit.
Improving the wellbeing of all people affected by sexual assault in New Zealand
Find help
Find your nearest sexual assault medical service, by clicking the closest button on the map to your location
Read about how to get help
A specialist sexual assault medical service can make sure you are okay after you have experienced any type of sexual violence (recent or in the past) and help deal with any concerns you may have about your health.
Read our pamphlet to find out more about getting specialist medical help after sexual assault.
All services are free of charge.
Whangarei Children (Northland)
Whangarei child service is the Northland District Health Board health service for children and young people who have experienced abuse or neglect (0 - 13 years).
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| Daytime (8:00am to 4:30pm) | 09 438 1018 or 0800 080 168 |
| After hours (4:30pm to 8:00am) | Phone your local Police station Find a Police station |
Local crisis service support details
| Whangarei Rape Crisis | (09) 438 6221 Email |
| Support of Sexually Abused Dargaville and Districts (SOS) | (09) 439 6070 Email |
| Mid North Family Support Rape Crisis and Youth Services | (09) 407 4298 Email |
| Victim Support | 0800 842 846 Victim Support locations |
Local Police details
| Phone your local Police station | Find your local Police station |
Whangarei (Northland) adult service
Areas served: Northland
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| Daytime (8:00am to 4:30pm) | 0800 286 828 123 Clinic 17 Norfolk Street Whangarei 123 Clinic |
| After hours (4:30pm to 8:00am) | Call Whangarei Hospital Ask for nurse on call for SAAT service (09) 430 4100 |
Local crisis service support details
| Whangarei Rape Crisis | (09) 438 6221 Email |
| Support of Sexually Abused Dargaville and Districts (SOS) | (09) 439 6070 Email |
| Mid North Family Support Rape Crisis and Youth Services | (09) 407 4298 Email |
| Victim Support | 0800 842 846 Victim Support locations |
Local Police details
| Phone your local Police station | Find your local Police station |
Auckland Adult (Pohutukawa Clinic)
Pohutukawa is the regional service for adults (aged 18 years and above) of all genders who have been sexually assaulted or abused. Boundaries from Wellsford (North) to Bombay Hills (South)
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| Daytime (9:00am to 5:00pm) | Phone the Pohutukawa Clinic (09) 630 9772 or 0800 739 432 |
| After hours (5:00pm to 9:00am) | Phone the Pohutukawa Clinic Listen carefully to the message (09) 630 9772 or 0800 739 432 OR Phone a crisis support service (see below) |
Local crisis service support details
| If you live in Central Auckland, the North Shore, or you live in the Kaipara or Rodney Districts. | Auckland Sexual Abuse HELP 0800 623 1700 (24 hour / 7 day confidential phone line) HELP Auckland website |
| If you live in the Counties Manukau/South Auckland district - from the Bombay Hills to Otahuhu, including Manukau East and Maraetai. | Counselling Services Centre (CSC) (09) 277 9324 (24 hour / 7 day confidential phone line) Counselling Services Centre website |
| If you live in West Auckland including New Lynn, Henderson, Waitakere and Hobsonville. | Family Action 0800 326 327 (24 hour / 7 day confidential phone line) Family Action website |
Local Police details
| Phone your local Police station | Find a Police station |
Auckland (Te Puaruruhau) service
Te Puaruruhau is the Auckland District Health Board health service for children and young people who have experienced abuse or neglect 0 - 19 years (daytime service). After hours the service will see children and young people with concerns regarding sexual abuse up to, and including, the age of 17 years.
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| Daytime (8:00am to 4:30pm) | (09) 307 2860 021 492 365 |
| After hours (4:30pm to 8:00am) | Phone your local Police station Find a Police station |
Local crisis service support details
| Auckland (HELP) | (09) 623 1700 (24-hour confidential phone line) HELP Auckland |
| Counselling Services Centre | Provides services to people living in the Counties Manukau/South Auckland district, from the Bombay Hills to Otahuhu, including Manukau East and Maraetai. (09) 277 9324 Counselling Services Centre |
Local Police details
| Phone your local Police station | Find a Police station |
Wairarapa service
Areas served: Whole of Wairarapa region
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| Masterton Police OR Phone Rape Crisis 24/7 | (06) 370 0300 0800 614 614 |
Local crisis service support details
| Wairarapa Rape & Sexual Abuse Collective, Inc | Michelle Ihaka, Registered Social Worker 06 370 8446 Floor 2, Departmental Bldg 35-37 Chapel Street Masterton rape.crisis@xtra.co.nz |
Local Police details
| Masterton Police 21 Church Street, Masterton 8:00am to 7:00pm Monday to Friday 8:00am to 4:00pm Saturday | (06) 370 0300 Ring 111 out of hours |
Tauranga service (Tautoko Mai Sexual Harm Support)
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| 24 hours, 7 days |
0800 227 233 Tautoko Mai Sexual Harm Support Website Tautoko Mai Facebook |
Local crisis service support details
| Tautoko Mai Sexual Harm Support | Need help? 24/7 crisis phone support Confidential crisis helpline: 0800 227 233 We are located at 7 Kauri Street, Gate Pa, Tauranga. We are available for drop in appointments: 8:30am to 17:00pm, Monday to Friday |
Local Police details
| Tauranga Police | (07) 577 4300 Tauranga Police |
Whakatane service (Tautoko Mai Sexual Harm Support)
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| 24 hours, 7 days | 0800 227 223 Tautoko Mai Sexual Harm Support Website Tautoko Mai Facebook Email |
Local crisis service support details
| Tautoko Mai Sexual Harm Support | Need help? 24/7 crisis phone support Confidential crisis helpline: 0800 227 233 We are located at 14 Louvain Street, Whakatane 8:30am to 2:30pm Monday to Friday |
Local Police details
| Whakatane Police 7:00am to 7:00pm | (07) 307 0873 62-70 Boon Street, Whakatane |
Waikato Adult Service
The Waikato Adult Service is the regional health service for people aged 13 years and older.
Boundaries between Te Kauwhata in the north, Benneydale in the south, Raglan to the west and the Coromandel Peninsula in the east.
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| 24-hour phone line 7 days | 07 858 0800 Ask for SAAT service Angelsea Clinic Accident & Urgent Medical Cnr Angelsea and Thackeray Streets Hamilton OR: Contact your local police station (7:00am to 7:00pm) Find Police Station |
Local crisis service support details
| Rape and Sexual Abuse Healing Centre | Rape and Sexual Abuse Healing Centre 0800 839 4433 07 839 4433 Email rasahc@xtra.co.nz |
| After hours | Rape and Sexual Abuse Healing Centre For people 16yrs and older 0800 839 4433 |
| After hours | CAPS Hauraki Inc. 732B Queen Street Thames 0800 88 33 00 (07) 868 8644 Email reception@capshauraki.co.nz |
| Male Support Services | Male Support Services (07) 858 4112 8:00am to 5:00pm Monday to Friday |
Local Police details
| Phone your local Police station | Find your local Police station |
Waikato Children
The regional health service for children and young people (12 years and under) who have experienced sexual abuse or where there is a concern that sexual abuse may have occurred.
Boundaries between Te Kauwhata in the north, Benneydale in the south, Raglan to the west and the Coromandel Peninsula in the east; including Mangakino, Tokoroa, Taumarunui and Waihi Beach.
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| Police | Phone your local police station Find Police Station |
Local crisis service support details
| CAPS Hauraki | CAPS Hauraki Inc. 732B Queen Street Thames 0800 88 33 00 (07) 868 8644 Email reception@capshauraki.co.nz |
| Male Support Services | Male Support Services (07) 858 4112 8:00am to 5:00pm Monday to Friday |
Local Police details
| Phone your local Police station | Find your local Police station |
Rotorua (Lakes) service
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| 8:30am to 5:00pm | 0800 282 9424 Atawhai abuse service/Three Lakes Clinic Three Lakes Clinic |
| 5:00pm to 8:30am | 07 348 1199 Rotorua Hospital switchboard About Rotorua SAAT service |
Local crisis service support details
| Family Focus | For immediate assistance please call 07 346 2096 Family Focus |
Local Police details
| Rotorua Police 24 hours/7 days | (07) 349 9400 Rotorua Police |
Gisborne service
Areas served: Hicks Bay in the North to Kotemaori in the South. Inland as far as Motu.
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| Whanau Ahuru Mowai (Rape Crisis Gisborne) 24 hours/7 days | (06) 867 9967 Or 027 285 4654 Whanau Ahuru Mowai (Rape Crisis Gisborne) |
| WellStop SHCSS (Sexual Harm Crisis Support Services) Wairoa region (west of Nuhaka), during office hours 08:30am to 5:00pm. Outside of these hours, contact Rape Crisis Gisborne. | (04) 566 4745 Email |
| Gisborne Police 7:00am to 7:00pm Monday-Friday 8:00am to 4:00pm Saturday & Sunday | (06) 831 0700 Gisborne Police |
Local crisis service support details
| Whanau Ahuru Mowai (Rape Crisis Gisborne) 24 hours/7 days | (06) 867 9967 Or 027 285 4654 Whanau Ahuru Mowai (Rape Crisis Gisborne) |
| WellStop SHCSS (Sexual Harm Crisis Support Services) Wairoa region (west of Nuhaka), during office hours 08:30am to 5:00pm. Outside of these hours, contact Rape Crisis Gisborne. | (04) 566 4745 Email |
Local Police details
| Phone your local Police station | Find your local Police station |
Hawke's Bay Adults and Adolescents service (age 13 and up)
Areas served: Napier, Hastings and Central Hawke's Bay
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| 24 hour/7 day |
0800 873 219 027 434 1052 |
Local crisis service support details
| Awhina Whanau Services |
027 505 5455 - sexual violation crisis support |
Local Police details
| Phone your local Police station | Find your local Police station |
Napier/Hastings Children (Hawke's Bay)
Areas served: Napier, Hastings, Central Hawke's Bay and Wairoa (boundaries discussed on referral)
Hawkes Bay Paediatric Sexual Assault Service is for children and young people who have experienced alleged sexual abuse (0 - 13 years).
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| Police |
Contact your local Police station Find a Police station |
| Oranga Tamariki - Ministry for Children | 0508 FAMILY (326459) |
Local crisis service support details
| Awhina Whanau Services |
027 505 5455 - sexual violence crisis support |
Whanganui
Taranaki (New Plymouth) service
Areas served: All of Taranaki
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| 24 hours, 7 days | Taranaki Sexual Assault Services 0800 868 727 |
Local crisis service support details
| Victim Support | For immediate assistance please call 0800 842 846 |
Local Police details
| New Plymouth police | (06) 759 5500 New Plymouth police |
Palmerston North (MidCentral) & Whanganui service
Horowhenua, Manawatu, Tararua, Otaki, Waiouru, Rangitikei and Whanganui areas
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| Daytime (8:00am to 5:00pm) | (06) 953 2498 |
| After hours (5:00pm to 8:00am) | Contact your local police station (06) 351 3600 Find Police Station Or: Safe to Talk (Sexual Harm Helpline): 0800 044 334 Safe to Talk |
Local crisis service support details
| Safe and Free (Whanganui) |
(06) 343 3416 Email: administration@whanganuisafe.org.nz |
| ARCS Manawatu | ARCS Manawatu (06) 356 5868 After hours - Safe to Talk (Sexual Harm Helpline): 0800 044 334 Monday to Friday: 9am to 3.00pm Linton Court 10 Linton Street Palmerston North |
Local Police details
| Phone your local Police station | Find Police Station |
Wellington Regional Forensic Service (Tū Pakari Ora) 275 Cuba Street, Te Aro
Serving Hutt Valley, Porirua, Kāpiti Coast and Wellington city
Providing free and confidential forensic and non-forensic services for people aged 14 and older. For Sexual Assault under the age of 14 please contact CCDHB on 04 385 5999 and ask to speak to the Paediatric Registrar.
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| If you live in Hutt Valley |
Hutt Valley Sexual Abuse Support & Healing (HV SASH)
24 hours/7 days
0800 226 694 Crisis Support line https://www.hvsash.org.nz/ |
| If you live in Wellington, Porirua or Kāpiti | Wellington Sexual Abuse HELP Foundation 24 hours/7 days (04) 801 6655 and select 0 at the menu Porirua office: 04 237 8828 Wellington HELP |
| Wellington or Hutt Police | (04) 381 2000 |
Local Police details
| Phone your local Police station to report a sexual assault 24/7 Wellington or Hutt District Police (04) 381 2000 |
Nelson/Marlborough service
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| Nelson Police 7:00am to 7:00pm | (03) 546 3840 |
| Blenheim Police 7:00am to 10:00pm | (03) 578 5279 |
Local crisis service support details
| Sexual Abuse Support and Healing (SASH) Nelson | (03) 548 2407 24-hour crisis support SASH Nelson |
| Women's Refuge and Sexual Assault Resource Centre Blenheim | (03) 577 9939 24-hour crisis line |
Local Police details
| Phone your local Police station | Nelson Police stations Blenheim Police station |
Christchurch service (age 13 and up)
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| 24 hours, 7 days | (03) 363 7400 Christchurch Police The quickest way to get a medical examination after a recent sexual assault is to contact Christchurch Police urgently on 03 363 7400. You can talk to the police about what has happened and about your choices. The police will arrange an appointment at Cambridge Clinic for you. If you want it, a police investigation may follow. But you can also decide you do not want further police action. Phone us at the Cambridge Clinic on (03) 366 0067 or complete the online call-back request form on our webiste.(Please note this service is only monitored during office hours).www.cambridgeclinic.co.nz Someone else can phone if you cannot. We accept phone calls from anybody. |
Local crisis service support details
| Sexual Assault Services Canterbury | Free 24-hour support line 0800 AVIVA NOW (0800 284 82669) |
Local Police details
| Christchurch Police | (03) 363 7400 Christchurch Police |
Christchurch Children (Canterbury)
Tiaki Whānau is the Canterbury District Health Board health service for children and young people who have experienced abuse or neglect (0 - 12 years inclusive).
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| Daytime (8:00am to 5.00pm) | 03 364 0905 |
| After hours (5:00pm to 8:00am) | Phone your local Police station Find a Police station |
Local crisis service support details
| Victim Support | For immediate assistance please call 0800 842 846 |
Local Police details
| Phone your local Police station | Find your local Police station |
Invercargill
Areas served: Southland
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| Daytime Monday to Friday 8:30am to 5:00pm | 0800 742 546 (This is also the Southland Hospital Sexual Health Clinic phoneline). You may reach an answerphone. If you do, leave your name and a phone number that you can be called back on. Our nurse will contact you soon afterwards. Someone else can phone if you cannot. We accept phone calls from anybody: you can phone us yourself, or any person you choose can contact us. Or: Invercargill Police 111 The quickest way to get a medical examination after a recent sexual assault is to contact Invercargill Police on the emergency number 111 or go into a Police Station. You can talk to the police about what has happened and about your choices. The police will arrange an appointment with our doctor for you. If you want it, a police investigation may follow. But you can also decide you do not want further police action. |
| After hours 5:00pm to 8.30am Monday to Friday, and weekends and public holidays | Invercargill Police 111 Or: Attend the Emergency Department: Southland Hospital Kew Road Invercargill They can contact our doctor for you. Southland Hospital |
Local crisis service support details
| Southland HELP 9:00am to 5:00pm Monday-Friday | Southland HELP (03) 218 4357 |
Local Police details
| Phone your local Police station | Find your local Police station |
Queenstown service
Areas served: Queenstown, Wanaka, Cromwell, Northern Southland
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| Daytime (8:30am to 5:00pm) | 0800 742 546 |
| After hours (5:00pm to 8:30am) | In an emergency, call 111 |
Local crisis service support details
| Victim Support | 0800 842 846 Victim Support Locations |
| Jigsaw 9:00am to 5:00pm Monday to Friday | Call free: 0508 440 255 Queenstown office: (03) 441 0009 Alexandra office: (03) 448 6682 |
Local Police details
| Police stations | Queenstown Police Station (03) 441 1600 Wanaka Police Station (03) 443 7272 Alexandra Police Station (03) 440 2500 Find your local Police station |
Christchurch service (age 13 and up) Supports West Coast
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| 24 hours, 7 days | (03) 366 0067 www.cambridgeclinic.co.nz Someone else can phone if you cannot. We accept phone calls from anybody: you can phone us yourself, or any person you choose can contact us. (03) 363 7400 Christchurch Police The quickest way to get a medical examination after a recent sexual assault is to contact Christchurch Police urgently on 03 363 7400. You can talk to the police about what has happened and about your choices. The police will arrange an appointment at Cambridge Clinic for you. If you want it, a police investigation may follow. But you can also decide you do not want further police action. |
Local crisis service support details
| Sexual Assault Services Canterbury | Free 24-hour support line 0800 AVIVA NOW (0800 284 82669) |
Local Police details
| Greymouth Police 8:00am to 5:00pm | (03) 768 1600 |
Dunedin service
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| Daytime (8:30am to 5:00pm) | 0800 742 546 |
| After hours (5pm to 8.30am) | Contact your local police station Or: Attend the Emergency Department at Dunedin (or nearest) hospital |
Local crisis service support details
| Ōtepoti Collective Against Sexual Abuse (OCASA) (formerly Rape Crisis Dunedin) | (03) 474 1592 Ōtepoti Collective Against Sexual Abuse Dunbar House 21 Dunbar Street Dunedin |
Local Police details
| Phone your local Police station | Phone your local Police station |
Timaru (South Canterbury)
Areas served: South Canterbury
In an emergency
| In an emergency, call 111. | You can call on your mobile phone, even if the phone is out of credit. |
Best contact method
| 24 hour/7 day Timaru Police | (03) 687 9808 |
| Or: SAATS doctor on call | Timaru Hospital telephonist (03) 687 2100 Ask for SAATS doctor on call |
| Or: Contact your GP |
Local crisis service support details
| STAR (Sexual Trauma, Abuse and Recovery) | 0800 007 750 |
| Victim Support |
0800 842 846 Victim Support Locations |
Local Police details
| Phone your local Police station | Find your local Police station |
North Island
- Auckland Adults (Pohutukawa)
- Auckland Children (Te Puaruruhau)
- Tauranga (Bay of Plenty)
- Whakatane (Bay of Plenty)
- Gisborne (Tairawhiti)
- Napier/Hastings Adults (Hawke's Bay)
- Napier/Hastings Children (Hawke's Bay)
- Whangarei Children (Northland)
- Whangarei Adults (Northland)
- Palmerston North (MidCentral) & Whanganui
- Rotorua (Lakes District)
- New Plymouth (Taranaki)
- Hamilton Adults (Waikato)
- Hamilton Children (Waikato)
- Wellington (Capital and Coast)
- Wairarapa
South Island
- Christchurch Adults (Canterbury)
- Christchurch Children (Canterbury)
- Timaru (South Canterbury)
- Greymouth (West Coast)
- Dunedin (Southern)
- Invercargill (Southern)
- Nelson (Nelson Marlborough)
- Queenstown (Southern)
